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About Mon General
Our Mission:
To deliver the best healthcare.
Our Service Theme:
"...a dedicated team of professionals providing personalized care and service with compassion and respect."
Our Service Standards:
Safety - dedicated to providing a safe environment free from harm.
Integrity - demonstrating compliance with organizational rules, professional standards of conduct, and the law.
Courtesy - maintaining politeness that shows compassion and respect for others in all interactions and communications
Presentation - being perceived and remembered as a positive experience in a clean, appealing, and professional environment.
Efficiency - providing personalized, quality care and service with competency and proficiency.
Our Vision:
Monongalia Health System (MHS) will remain the provider of choice in our regional service area. Our staff will continue to provide quality patient care and clinical services. We will develop relationships with our medical staff and other regional providers to improve our market position. We will remain an independent organization and operate financially in the top quartile of West Virginia Health Systems/Hospitals.
Our Commitment:
Listening. Caring.
Providing healthcare services at every stage of life.
Delivering the best value.
Providing appropriate facilities and technology to meet your healthcare needs.
Protecting your choice to receive care in a community setting.
Working with your doctor to serve you better.
Developing partnerships to expand and improve our services.
Doing everything we can to keep you healthy.
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