Linda Ollis, F.A.C.H.E., recently joined Mon Health System as Mon General Hospital’s new Chief Operating Officer (COO).
Originally from the Pittsburgh area, Ollis started her
career in healthcare as a physical therapist at Allegheny Valley
Hospital in Natrona Heights, PA. She later earned a Master’s Degree in
hospital administration from the University of Pittsburgh, and is board
certified in healthcare administration.
She brings to
Mon General Hospital more than 32 years’ experience in senior hospital
administrative roles. She has been a Vice President at University
Hospitals of Cleveland, Sharp Healthcare in San Diego, Children’s
Medical Center in Dallas and Christus Health System in Shreveport, LA.
Most recently, she was the Chief Executive Officer of Creighton
University Medical Center in Omaha, NE.
filling the COO position which was vacated by Darryl Duncan when he
became Mon Health System President and Chief Executive Officer in
February. She began her new role on June 21.
recruiting Linda, we sought someone who would help us get better,
embrace our culture and keep an open mind about how to address the
challenges we will be facing going forward,” said Mon Health System
President and CEO Darryl Duncan. “I look forward to working with Linda
to keep Mon General Hospital the hospital of choice for north central West
As COO, Ollis is responsible for the
day-to-day management of the hospital. All hospital based services,
including Patient Care, Medical Affairs and Quality and Information
Systems report to her.
“While I was born and raised
in the Pittsburgh area, I spent the majority of my adult life in other
parts of the country, but have many ties with friends and family that
kept me coming back for visits,” Ollis said. “Now I have the opportunity
to blend the old and the new as I discover the beauty and attractions
of Morgantown and West Virginia, as well as renew links with my nearby
Ollis has been impressed with much of what she has experienced so far at Mon Health System.
“One of the most attractive attributes is the positive,
innovative culture of Mon Health System,” she said. “Every employee that
I’ve encountered in my short time here has spoken with pride of their
commitment to providing the best care to our patients and families and
their support for their co-workers. It’s clear that staff members feel
like family and treat our patients as they would like to have their own
family members treated.
“Staff place a priority on
dignity and privacy for each individual that enters our facility,” she
said. “Care and compassion are not just words to them, they live it
every day. And our patients recognize that commitment as we can see from
our patient satisfaction scores, among the highest in the state.
“There is also a strong sense of community here,” Ollis
said. “The medical staff and leadership team are focused on the future,
not only on expansion and growth, that includes the new Orthopedic
Surgery Center and the Cancer Center, but also on constant improvement
in patient care and quality outcomes. It’s why Mon Health System has
received so many awards, such as the Blue Distinction Program (for
orthopedics) and HealthGrades (patient safety) recognition. In the end,
you succeed because of your people, and we have the best!”
Even though Mon Health System is well positioned for the future, there are a lot of changes coming in healthcare.
“The most challenging aspect of healthcare is that it’s in a
constant state of change – technology, regulations and reimbursement,”
she said. The changes aren’t going to stop, so it’s good that we have
such superb teamwork and commitment in place. The real danger is
complacency – especially when you’re doing well operationally and
financially. We have to anticipate and embrace change and one of my
roles will be to clarify and interpret, to make resources available.
Ollis noted that Mon General Hosital has been through quite a bit of
construction in the past several years, and that construction is now
underway for a new access road.
“It will be a joy to
move into all the newly renovated space and welcome new care providers
and patients,” she said. “We’ll have improved access with the new
entrance to the hospital campus, which will increase our visibility, and
wonderful new centers for orthopedics, cancer/infusion and endoscopy,
as well as the cath lab renovations.”
Ollis and her
husband of 28 years, John, are exited to be surrounded by the natural
beauty of Morgantown and are looking forward to exploring the area and
getting to know their neighbors.